How To Recover Your Ehsaas Program Account?
The Ehsaas Program is a poverty alleviation program launched by the Government of Pakistan in 2019. It aims to provide social safety nets to vulnerable and disadvantaged segments of society. The program offers several initiatives including interest-free loans, education stipends, health insurance cards, and cash transfers to low-income families.
If you have registered for any of the Ehsaas initiatives, it’s important to keep your account and login credentials secure. However, if you lose access to your account, don’t worry – you can recover your Ehsaas account by following these steps:
1. Visit the Nearest Ehsaas Registration Center
The first step is to visit your nearest Ehsaas registration center. There are hundreds of centers located across the country which are usually situated in union councils.
Take your original CNIC to the center and explain your issue to the staff. They will first verify your identity through your CNIC and then check your registration status in the Ehsaas database.
2. Update Your Phone Number
In most cases, the issue is that your registered mobile number has changed. Inform the center staff about your new phone number and get it updated in their records.
This step is crucial as a lot of Ehsaas verification happens through SMS codes sent to your mobile number. With the updated number, you’ll be able to receive SMS alerts and codes from the program.
3. Request an Account Recovery
Once your identity and phone number are verified, the staff will log into the Ehsaas portal and initiate an account recovery on your behalf.
You will have to provide accurate details about your account such as your name, CNIC, old number, new number, and the initiative you had registered for earlier.
The staff will submit the account recovery request which will trigger a process to restore access to your account.
4. Wait for the Account Recovery Email/SMS
After the recovery request is processed, you will receive an email or SMS from Ehsaas on the registered number and email ID confirming account restoration.
This means you can now access your account again using the login credentials you had set earlier.
In case you don’t remember the password, you can reset it via email/SMS verification. Just use the “Forgot Password” option on the Ehsaas portal.
5. Login and Access Your Ehsaas Account
Once you receive the account recovery confirmation, go ahead and login to your account on the Ehsaas portal.
Use your username/CNIC and password to access the dashboard. If you’ve forgotten the password, reset it first via email/SMS verification before logging in.
That’s it! You should now have full access to your Ehsaas account through the online portal. Make sure to save the login credentials in a safe place for future reference.
Common Scenarios for Ehsaas Account Recovery
Here are some common scenarios in which you may require Ehsaas account recovery and restoration of access:
1. Forgotten Login Credentials
If you have forgotten your username or password for the Ehsaas portal, you can reset it by using the account recovery facility.
Update your phone number at the center first. Then request an account recovery through the center staff.
Once your access is restored, use “Forgot Password” on the portal to reset your credentials.
2. Changed Mobile Number
A key verification step for Ehsaas is SMS codes sent to your registered mobile number.
If you’ve changed your number without updating Ehsaas records, your account access may get blocked.
Visit the center to get your new number registered. Initiate account recovery to regain access.
3. SIM Card Lost/Damaged
Losing your SIM card or having a damaged one can also restrict Ehsaas account access.
Get a new SIM card with the same number and visit the center to update records and restore access through account recovery.
4. Forgot Ehsaas Program Details
If you’ve forgotten details like the initiative you registered for or your Ehsaas ID, the center staff can help recover program info.
Provide your CNIC to verify identity. The staff will then retrieve your Ehsaas details from the database.
5. Wrong Information in Records
There might be some wrong information in your Ehsaas records like an incorrect name, father’s name, or date of birth.
Bring your CNIC to the center and get the errors fixed after verification. The staff will update your info.
Documents Required for Ehsaas Account Recovery
Here are the key documents you need to carry when visiting the Ehsaas registration center for account recovery:
- Original CNIC – This is mandatory to verify your identity and check your registration status.
- Previous SIM card – Carry your old SIM if you have changed your registered mobile number.
- New SIM card – Needed if updating your number in their records.
- Email address – Provide the email ID registered with your account for email verification.
- Ehsaas ID – If available, carry your Ehsaas ID (registration number) to speed up account recovery.
How Long Does Ehsaas Account Recovery Take?
Ehsaas account recovery may take 2-3 working days after initiating the request through the center.
- Day 1 – Visit center, verify identity, and submit recovery request
- Day 2 – Receive confirmation SMS/Email that access is restored
- Day 3 – Reset credentials if needed and login to account
However, if there is a major issue like incorrect records or technological errors, it may take up to 7 working days to fully recover access. Visit the center again if you don’t get SMS/Email confirmation within 3 days.
Checking Ehsaas Program Eligibility After Recovery
After getting access to your Ehsaas account restored, you can check your eligibility status for different initiatives under the program.
Here are some initiatives and how to check if you are eligible and enrolled:
Ehsaas Cash Program
- Login to the Ehsaas portal
- Go to Cash Transfer section
- Check if you are eligible and view designated bank for payments
Ehsaas Undergraduate Scholarship
- Go to Scholarships section
- Click on Undergraduate scholarship
- Check application status and university enrollment
Ehsaas Nashonuma
- Go to Nashonuma section
- View eligibility status and enrollment confirmation
- Check details of health centers assigned
Ehsaas Interest Free Loans
- Navigate to the Interest Free Loans segment
- Check if you application was approved
- View loan amount, tenure, installment details
Ehsaas Amdan & Survey Programs
- Click on the Amdan icon
- Check if survey was completed and assets provided
- View details of allocated assets like goats, sewing machines etc.
Tracking Ehsaas Program Payments After Account Recovery
You can also track the status of payments issued under different Ehsaas initiatives once your account access is restored:
Ehsaas Stipend
- Go to Stipend section
- Check stipend dispatch status and details
- Identify which quarterly stipend is pending or paid
Ehsaas Emergency Cash
- Navigate to Emergency Cash tab
- View amount entitled and dispatched status
- Identify which installment is pending or paid
Ehsaas Kafalat
- Click on Cash Transfer then Kafalat
- Check status of quarterly Kafalat payments
- View details of paid and pending installments
Ehsaas Mazdoor Payment
- Go to Mazdoor Payment section
- Check if payment is dispatched for current month
- View details of paid and pending monthly payments
Ehsaas Scholarship Stipends
- Navigate to Undergraduate Scholarship
- Click Stipend Dispatch tab
- Identify if annual stipend for university is released or not
So in summary, Ehsaas account recovery is a simple process – visit the center, update your records, initiate recovery, and reset credentials. This will restore full access to your account and benefits. Be sure to save your new login details!
How To Prevent Needing Ehsaas Account Recovery
Having to recover access to your Ehsaas account can be inconvenient and disrupt your benefits. Here are some tips to prevent needing Ehsaas account recovery:
1. Save Login Details Securely
- Note down your Ehsaas username, password, and security questions
- Store these safely so you can easily access your account
2. Update Contact Information
- Keep your registered mobile number and email updated in Ehsaas records
- This allows seamless verification and communication
3. Enable Two-Factor Authentication
- Turn on 2FA for added security when logging into your account
- Provides second layer of verification via SMS codes
4. Change Passwords Regularly
- Update your Ehsaas account password every few months
- Prevents access in case the password gets compromised
5. Keep Details Same As CNIC
- Ensure your details like name, DOB, father’s name match your CNIC
- Prevents issues in identity verification during account recovery
6. Avoid SIM Card Swapping
- Don’t frequently swap SIM cards for your registered mobile number
- Switching SIMs can block SMS-based verifications
7. Check Account Activity Often
- Log into your Ehsaas account regularly to check activity
- Identify suspicious access attempts early
8. Beware of Phishing Attempts
- Don’t click suspicious links sent via SMS/Email
- These could be attempts to steal your account credentials
9. Use Secure Devices
- Only login to your account from personal devices and networks
- Public devices may have malware/keyloggers installed
10. Report Issues Immediately
- If you face any access issues, visit the center promptly
- Report problems so they can be fixed before account recovery is needed
By taking these preventive measures, you can avoid the hassle of Ehsaas account recovery down the road. Be vigilant and proactive to stay securely logged into your account!
What Documents Use For Ehsaas Scholarship 2019 Or Onward
Here are the key documents required for the Ehsaas Undergraduate Scholarship 2019:
- Application Form – Filled either online or submitted physically at the nearest Ehsaas center.
- CNIC Copy – Attested photocopy of the applicant’s CNIC or B-Form.
- Family Tree – Showing dependencies with attested CNIC copies of parents/siblings.
- Income Certificate – From relevant authority showing family income.
- Assets Declaration – Signed declaration by applicant for any assets owned.
- No Objection Certificate – From the respective educational institution.
- Undertaking Form – Signed by applicant agreeing to terms and conditions.
- Disability Certificate – For applicants applying under special persons quota.
- Merit Certificate – Merit position details from previous class/degree.
- Admission Offer – Unconditional offer letter from university applied at.
- Previous Result Card – Marksheet of last degree/class result.
- Bank Account Details – Account number, branch code, etc. for stipend transfer.
- Recent Photographs – Passport size photographs as required in form.
All documents need to be submitted by announced deadlines. The eligibility criteria focuses on family income, merit, and area of residence. Meeting all documentation and criteria requirements is necessary for your application to be approved.
Frequently Asked Questions about Ehsaas Account Recovery
Recovering access to your Ehsaas program account is vital to keep receiving entitled benefits. Here are some common FAQs about Ehsaas account recovery answered for you:
1. Where is my nearest Ehsaas registration center for account recovery?
You can locate your nearest Ehsaas registration center by:
- Visiting the Ehsaas website and going to the Centers section
- Calling the Ehsaas helpline at 0800-26477
- Contacting your local Union Council office for details
- Using Google Maps and searching for “Ehsaas Center near me”
2. What details do I need to carry for Ehsaas account recovery?
You need to carry your original CNIC, previous and new SIM cards if you changed your number, Ehsaas ID if available, and email address registered with the program.
3. I lost my CNIC. Can I still recover my Ehsaas account?
No, having your original CNIC is mandatory for both identity verification and initiating the account recovery process by the center staff. Apply for CNIC renewal urgently.
4. How long does the Ehsaas account recovery process take?
It may take 2-3 working days after submitting the recovery request via the center. You’ll get an SMS/Email when access is restored.
5. I haven’t received any recovery confirmation. What should I do?
If it has been more than 3 working days, visit your Ehsaas center again and inquire about the status. Ask them to initiate the request again if needed.
6. How do I get back into my account after recovery?
Once access is restored, use “Forgot Password” on the portal to reset your credentials. Then login using your username/CNIC and new password.
7. Can I register my spouse for Ehsaas after my own account recovery?
Yes, you can register eligible family members for different initiatives after recovering your account. Take their CNICs and visit the center for new registrations.
8. What happens if I change my phone number again?
Your access may get blocked again. Visit the center promptly to update your new number to avoid major issues in receiving benefits.
9. Where can I submit biometrics for Ehsaas after account recovery?
You may need to provide biometrics again after recovery to activate certain payments and benefits. Visit the nearest Ehsaas Biometric Verification Machine for this.
10. How can I provide feedback about the account recovery experience?
You can use the Ehsaas Complaint Portal to provide feedback about your account recovery experience and highlight any issues faced during the process.
11. Where I Will Send Ehsas Scholarship Program Documents?
You can submit the required documents for the Ehsaas Undergraduate Scholarship program either online through the portal or physically at your nearest Ehsaas Registration Center. Centers are located across Pakistan, usually at Union Council offices.
12. Where The Save Form Goes In Ehsas Program?
The online form after saving can be accessed again through your scholarship portal dashboard under the ‘Submitted Applications’ section. You can edit or view the form here before final submission.
13. Where To Send Hard Copy Of Ehsas Scholarship Foam?
If submitting physical documents, send the hard copies or submit them by hand at the Ehsaas Registration Center in your area. Addressed it to the Scholarship Program Manager. Keep photocopies before submitting original documents.
14. Which Bank Provide Ehsas Program Loan?
The designated bank for disbursing Ehsaas Interest Free Loans is Habib Bank Limited (HBL) through their branch network across Pakistan. The loan amount gets directly credited to the approved applicant’s HBL account.
15. Which Level Of Students Apply For Ehsas Scholarship?
The Ehsaas Undergraduate Scholarship is open to students enrolled in 4-year or 2-year undergraduate degree programs at accredited universities and colleges. This includes BA, BSc, B.Com, BS, BBACom, etc. programs after intermediate.
Conclusion
Losing access to your Ehsaas program account can be problematic but the recovery process is fairly straightforward.
Visit your nearest center, update your records, submit a recovery request, and reset your credentials. Taking preventive steps like saving login information and updating contacts can help avoid needing recovery altogether.
Act promptly if you face any access issues to maintain continuity of entitled benefits and payments. The Ehsas program provides a vital social safety net so be sure to keep your account active and secure at all times!